Wipro: Practise what you Preach

Solution Requirement

Wipro began its social learning program as part of the company’s overall digital transformation, intended to equip employees with the tools and experience required to better serve customers as they navigate their own journeys to the cloud.

Wipro anticipated that providing a platform for collaborative learning had huge business value, so it was important to find the right social networking solution that would capture employees’ imagination and deliver on this promise. Wipro relied on Microsoft Office 365 and chose Yammer, the enterprise social network, as the platform for its social learning initiative.

Solution Deployment

Wipro is a global information technology and consulting company that harnesses the power of emerging technologies to help its clients adapt to the digital world. Wipro knows its workforce is its greatest asset. So, when the company launched its social learning program to augment traditional training methods, it chose Yammer as its platform.

Today, social learning groups on Yammer are proliferating across Wipro, enabling peer-to-peer learning around emerging technologies and helping teams collaborate more. Yammer proved to be user-friendly, even for the company’s long-term employees.

When he reviewed Yammer usage analytics to assess engagement with the platform’s capabilities such as announcements, posts, hashtags, voting, and sharing of files and videos, it was clear that the social learning methodology appeals to everyone in the organization.

Solution Benefits

Created as an adjunct to the company’s traditional training methodology, the Wipro social learning platform on Yammer aligns with the company’s goal of creating a modern workplace where employees are mobile, collaborative, and interactive. Srivastava encouraged the formation of social learning groups on Yammer for employees to join voluntarily.

Also, groups form alongside regular training sessions to help participants learn the material. Many of these groups evolve into permanent communities of practice. Wipro also uses Yammer to support another learning initiative called Topcoder, which offers on-the-job training and case studies for digital technologies. “We use crowdsourcing to encourage all.