State Bank of India: Yesterday’s Leader, Tomorrow’s Pioneer

Solution Requirement

State Bank of India is the nation’s biggest and oldest bank. As a government-run entity, it serves a social mission, including support of the “Digital India” initiative to transform India into a modern cashless society. SBI also must compete efficiently as a business, satisfying shareholders
and introducing new digital and mobile banking services meeting customer demand. To support these goals, SBI undertook its own digital transformation.

Re-architecting its IT stack for growth, efficiency, and next-generation agility, SBI stands ready to help each Indian citizen participate in a thriving economy. TREND 1.3B Population of India 58% Of Indians are under age 30 and tech-savvy >90% Of consumer purchases in India are cash transactions. The branch network is essential, younger customers demand digital services.

Solution Deployment

SBI is working with HPE Pointnext consulting on end-to-end engineering to reinvent its physical
data centre footprint. It’s one of the first banks in India to adopt a three-way setup to deliver full redundancy, with the main data centre, a hot site replica and a disaster recovery facility for maximum resilience. A new modular, 9 megawatts, 43,000 square foot, Tier III (99.982% availability) data centre is under construction in Hyderabad.

For its growing mobile banking services, SBI worked with HPE and its partner, VMware, to create a robust, scalable private cloud. SBI is also deploying HPE composable infrastructure to upgrade tellers’ web access to the core banking system and strengthen branch security with biometric fingerprint scanning of tellers—a use case that approaches Internet of Things capabilities.

Solution Benefits

The highly available infrastructure enables SBI to host e-banking and e-trade services as part of its global expansion while meeting compliance requirements of dozens of regulators worldwide. The new modular data centre architecture is flexible to grow as SBI’s business does, with energy efficiency and adaptability to market demands that cannot be foreseen today.

Revitalizing staff productivity, for every two new IT employees, SBI now can free 10 bank and office employees from non-value-added operational tasks—and redirect them toward future-oriented marketing initiatives.

Since rising on the banks of the Indus River millennia ago, India’s civilization has reinvented itself continuously. Today’s journey toward Digital India, supported by SBI’s technology-enabled innovations, embraces all citizens as active participants in the global future. New accounts added in three weeks 3.5M 229% Increase in SBI Buddy Wallet users in the last year.