Safexpress: Digitizing the Journey

Solution Requirement

Last year, Safexpress rolled out 100 percent barcoding, so all its shipments are scanned through the entire journey – right from the pick-up point to the final destination. The process of loading and unloading is recorded on scanners, and the data is communicated in real time. Earlier, auditing was done on a manual basis, and this did not include
real-time information, in addition to being inaccessible by the corporate staff in different offices.

Solution Deployment

One of the technologies rolled out to tackle this problem was a platform called HOG (Hub On the Go). The solution takes Safexpress’ IoT platform, which is a mix of online scanners and GPS inputs from its 4000+ vehicles and merges the two inputs to give a visual dashboard to the operations team.

The HOG platform can also point out if an item is lying in the wrong aisle and flags an alert indicating the item’s actual destination. The dashboard also gives a view of how many vehicles are about to arrive in the next hour; the loaded capacity of the vehicles; the goods that have to be collected, and if they fit into the vehicle.

Solution Benefits

Oracle’s solution on the cloud monitors the database instances and visually points out the instances that are about to choke or resources will see a spike. This helps in proactive intervention and sort things out, even before the user starts experiencing performance issues. For the financial ERP, Safexpress partnered with Oracle to incorporate
GST.