Panasonic: ‘Pois’ed for Tech Success

Solution Requirement

Panasonic is the leading global manufacturer of electronic products and solutions for consumer, business and industrial needs. It uses innovative technologies to provide solutions, not just products, to make everyday home and business life simpler, convenient and energy.

Panasonic was seeking to develop a web portal and a scalable mobile application to facilitate information sharing about various schemes, enable order/indent management and approvals, perform query management, provide installation and demo service call logging and deliver various sales & inventory information to trade partners and authorized personnel.

In addition, the Web Portal was required to facilitate the following:

Enable Trade Partner to see critical operational details, get updates on new initiatives, and raise Service requests, place indents and orders in a quick and handy manner for efficient operations. Enable responsible entities in Sales Process to take timely action and provide quick approvals.

Solution Deployment

Q3 Technologies offered its expertise in application development to the client to evaluate the key steps and processes to implement the solution within stringent time lines. Middleware Component: To tackle the constraint of distributed data, our team developed the MDM system as a middleware component to communicate with SAP, CRM, and DMS applications for supplying the master data to external applications.

The MDM application was also facilitated with the data versioning and approvals of record for tracking purpose. Sales Force Automation system: To maintain the sales tracking, an Android and iOS based SFA system was developed using SQLite as database. The REST web services were used to fetch, save and display the data from the database into the application. Application supported the clients’ dealers to log installation/ service requests for self or end users.

Solution Benefits

• Immediate cost savings with focus on maximizing revenue and increasing operational efficiency.

• Quick information sharing across the network contributed to accelerated turn around time.

• Reduction of management effort up to 30%, helped to achieve the strategic goals of the client.

• Rapid executing of the tasks ensured competitive edge for the client.

• Eliminates duplicate data entries with the help of real-time check to ensure accuracy with enforced exception handling.

• Centralized system improves visibility to the higher management in their planning activities.