Why Are Laptop Manufacturers Still Using Intel Processors Over AMD?

Ever since the launch of the AMD Ryzen line of processors the world of PC building has changed. AMD Ryzen offers more value and more processing power compared to its arch-rival Intel. Almost every PC Build that you see on Youtube or PC part picker is using AMD Ryzen processors as if that is the default option but not so long ago that was not the case. Just rewind the clock a few years and that was not the case. Intel was ruling the processor market without any competition. Intel was so powerful that they had even entered the smartphone processor manufacturing for a brief period. Though they only manufactured one processor if I remember correctly. Intel short stint in the smartphone processors was just a small testament to the might of the giant so what changed.
In essence nothing. Even today if you go to any office or see laptops that are being sold in the gaming segment they are still using Intel processors. Even though Ryzen processors offer more value and processing power it still has one huge drawback. AMD was not known for its support. One of the biggest and maybe the only reason that laptop manufacturers and professionals are still on Intel is because of support. Most people are not tech-savvy or PC enthusiasts who know how to update bios and keep a tab on all that is going on with the manufacturer. They buy a system and that is the end of the journey for them. At most, they will install Windows updates. Intel's strongest selling point today is not groundbreaking performance but support and stability out of the box. It's true that even Intel's history when it comes to chipset problems is also littered but over time they have improved. Professionals use Intel cause if they want to upgrade their PC they can just swap out the previous generation processor for the new one and just update the bios. It is that easy.
Now when it comes to AMD Ryzen line of processors things get a little tricky. AMD created a huge splash in the market with the launch of the Ryzen. It was like a breath of fresh air for PC enthusiasts all over the world. Finally, a processor that can take on Intel's hegemony in the market but over time some issues did come out. First was the motherboard problem. AMD Ryzen's till the second generation needed timely BIOS updates for the motherboards. For PC enthusiasts and gamers that is something normal but for most people the concept of updating Bios or for that matter BIOS is something they don't understand. They were littered with bugs and performance issues that are solved easily but need a little bit of technical knowledge and a learning curve.
Now with AMD Ryzen entering its fourth generation things are changing. They haven't messed up with the architecture of the processors and are still on the Zen 2. The support is getting even better with time and AMD is making headway in the budget laptop market as well but the premium segment is still being dominated by Intel. Even the latest MacBooks are on the intel platform. It remains to be seen if AMD can enter its Ryzen in the premium laptops or not.