Helping Customers Book Rides in Offline Mode

Transforming the current ride hailing ecosystem, Jugnoo renovates its Internet-dependent smartphone application by helping customers to book rides from the app even without Internet access.

Elaborating further on the new disruptive feature, Samar Singla, Founder and CEO of Jugnoo said, “In today's era, while we talk of groundbreaking technologies and Internet that not only connects human beings but machines too, there are many people who still do not have access to Internet, or suffer connectivity issues within our country. Conventional methods of taxi or auto-rickshaw booking through mobile apps are dependent on the internet. Factoring in both the aspects, we felt there was a need to introduce a feature that enabled our users to avail the same service through the app, even in the case of no Internet access on their smartphones.”

In the case of low or no internet connectivity, Jugnoo users will have the option of booking a ride from their current location or from a list of previously saved geographic locations or by selecting a location from a stored map on the user’s smartphone. Additionally, users will also have an option to select their pick up location on the cached map through manual selection.

Once the location has been set by the user and a request for a ride is made, a restructured SMS with location details will be triggered from the user’s phone. On receiving that SMS, Jugnoo servers and third-party services will decipher the information and automatically assign the nearest available ride to the customer.

The status and details of the ride will be shared with the user through an SMS. The users also have an option to cancel the booked ride. Once the Internet resumes, the ride details and other features associated with the ride will be shared with the user through the Jugnoo application.