Ramco's Chatbots and facial recognition-based workforce management at Herfy

Global cloud enterprise software provider, Ramco Systems today announced that Saudi Arabia’s biggest and most successful fast-food brand, Herfy Food Services Co., has chosen Ramco’s Global Payroll & HR solution to manage operations of its 6000+ employees spread across the Kingdom of Saudi Arabia.

Ramco will implement its award-winning Ramco Global Payroll & HR solution, bundled with mobile and chat enabled self-service capabilities and uniquely built-in regional features to simplify and automate payroll processing at Herfy. The solution will also integrate with Herfy’s existing ERP solution to offer error-free payroll computation.

Commenting on the association, Saleh Al Fadhel, CFO, Herfy, said, “Being the biggest and most successful fast-food brand in the Kingdom, it was indeed crucial for us to seamlessly manage employee information, on a real-time basis. Ramco’s HR & Payroll System offered us efficient functionality that would not just automate the manual HR and payroll tasks, but also ensure the seamless flow of information across the organization. With Ramco on board, we are confident to simplify our employee-related processes.”

Saleh Al Fadhel also added, “At Herfy, we have always strived to develop world-class products, and play a vital role in the development of the Saudi food industry. Having adopted innovative techniques in the growing fast food industry, we also wanted to stay ahead and keep our employees updated with the latest enterprise technologies. Ramco Global Payroll & HR solution will not only enable our employees to streamline their end-to-end HR needs but also keep them ahead with innovative features like mobility and chatbots.”

Commenting on the win, Virender Agarwal, CEO, Ramco Systems, said, “Ramco continues to win the trust of futuristic organizations looking for systems that keeps them ahead in this fast-changing technology world. Our thrust and focus on bringing Artificial Intelligence, Machine Learning, Voice, Chatbots and more continue to help us stay ahead of the others. We are delighted to have been chosen by Saudi’s largest and most integrated food service company, and propel them in their exponential growth.”

Complete with chatbots and facial recognition-based workforce management, organizations can deploy Ramco HCM on-cloud, on-premise or leverage as a managed service. The multi-tenant architecture with embedded intelligence and device agnostics features now serves more than 500 customers worldwide. With innovative concepts of Haptic Design, Context-sensitive Pop-ups and Chatbots to carry out self-service, Ramco has been setting the benchmark for Innovation in this segment. With statutory compliance across 45+ countries covering ANZ, Asia (including Japan & China), Middle-East & Africa, UK and Ireland, Ramco’s Global Payroll is available in English, Japanese, Mandarin, Bahasa, Thai, Malay, Arabic among others.