Bajaj Electricals: Aryaka Kamaal@Bajaj

Solution Requirement

Founded in 1938, Bajaj Electricals is one of India’s most reputed consumer electrical equipment manufacturing companies. Prior to deploying Aryaka, the company’s legacy Internet-based wide-area-network (WAN) connectivity failed to meet quality expectations, resulting in frequent disconnects during VoIP and web-conferencing sessions. There was an imperative need to address the resulting loss in collaboration and employee productivity.

Solution Deployment

When Bajaj Electricals evaluated Aryaka’s global SD-WAN, the company witnessed significantly faster and more reliable network connectivity between their China and India offices and dramatic application performance improvements.

Aryaka’s solution combines a global private network, WAN Optimization, SD-WAN functionality, 24×7 CCIE-grade customer support, and network and application visibility, to deliver superior global network connectivity that can be deployed in only a few days.

Solution Benefits

On deploying Aryaka, the company experienced the following benefits:

• Elimination of disconnects during VoIP calls and web-conferencing
sessions

• Up to 2X faster connection setup times

• Less than 2% packet loss for real-time traffic

• Industry-leading QoS capabilities

• Deployment within days, not months

• 24×7 CCIE-level customer support

Customer no longer needs to wait days for Bajaj to respond to a mail. They can engage on any channel they choose and the new SLAs guarantee a rapid response. Service reports are closing cases 50% faster, the customer experience is significantly improved and there’s greater trust in Bajaj‘s
service.